Privacy Policy for derivanteq.sbs

How we handle your personal data and respect your rights

Our Approach to Your Privacy

We value your trust and are committed to protecting your personal data when you use our platform. This policy outlines what information we collect, how we use it, and the choices you have regarding your data.

Our practices align with the UK GDPR and other applicable regulations to keep your data safe and transparent. Please read carefully to understand our responsibilities and your rights.

Information We Collect

We gather personal and usage data you provide directly, as well as technical data automatically collected during your use of our site.

Data You Provide Directly

  • Contact details for support or demo requests
  • Request content and communication preferences
  • Professional information submitted in forms
  • Feedback and testimonials you choose to share
  • Account preferences for platform users

Information Collected Automatically

  • IP address for security and analytics purposes
  • Browser type and operating system details
  • Website usage statistics and actions
  • Cookies for user session functionality
  • Device identifiers for technical support

How We Use Your Data

Your data is used to operate our platform, improve services, and communicate effectively. We process data transparently and with defined purposes only.

  • Facilitating demo or support requests
  • Optimising our services and tools
  • Ensuring security and fraud prevention
  • Providing tailored communications
  • Improving user experience and support
  • Aggregating analytics for internal use
  • Complying with legal obligations

Data Care: We store and process your personal data securely and never sell it to third parties. Access is restricted to necessary roles only, in line with our confidentiality principles.

How We Share Data

We only share data with trusted service partners to deliver our services, and when required by law. Your data is never sold or disclosed for unrelated reasons.

Service Providers

Third-party providers may access data to support our platform, but only under strict agreements and privacy safeguards.

Legal Requirements

We may disclose data to comply with legal duties or authorities where required.

Anonymous Statistics

De-identified data may be used for reporting or improvement analysis, never for profiling.

Your Rights and Choices

You retain control of your data. Contact us to access, rectify, delete, or restrict use of your personal information as defined under the UK GDPR.

For rights requests or queries, email us at support@derivanteq.sbs or use the contact form on our site.

Keeping Your Data Secure

We adopt technical and organisational measures to protect data from loss, misuse, or unauthorised access, including audits and encryption.

Technical Measures

  • Encryption of sensitive information
  • Regular platform security assessments
  • Restricted system access protocols
  • Routine data backup procedures

Organisational Measures

  • Data privacy staff training
  • Clear access level management
  • Third party contract reviews
  • Internal privacy governance controls

Data Retention Policy

Personal data is retained as needed for service, support, or legal purposes, and securely deleted when no longer required.

  • Retained as long as account is active
  • Kept as needed for analytics only
  • Stored for necessary correspondence
  • Secured for regulatory obligations
  • Used within consent boundaries

You can request deletion at any time according to your rights.

International Data Transfers

Where data must leave the UK, safeguards are applied, such as contract clauses and secure providers, to meet legal standards.

  • Standard contractual clauses in place
  • Regular partner security reviews
  • Strict compliance with UK laws
  • Transparency in transfer procedures

Cookies and Tracking

Cookies are used for essential platform functions, analytics, and custom experiences. You can manage preferences through your browser settings.

Types of Cookies

  • Support key features and security
  • Help monitor and enhance performance
  • Store user interface preferences
  • Enable optional functions on site

Review your settings to control cookie usage; see our Cookie Policy for details.

Policy Updates

We update this policy as needed for regulatory or service changes. The latest version will always be published here.

  • Prompt website notifications of changes
  • Update date shown at policy top
  • Email notifications for registered users
  • Transparent summary of key updates

Continued use after updates means acceptance of the revised policy.

How to Contact Us

Questions, requests, or concerns? Get in touch using our contact page or by emailing support@derivanteq.sbs.

Derivanteq

9 Charlotte Street, Manchester, M1 4EU United Kingdom

Phone: +44(0)086180573

Email: content@derivanteq.sbs

Policy last updated: March 16, 2026

Effective from March 16, 2026